This is the letter I send with a few of my business cards (love the Moo cards!).
As anyone knows that has seen either of my shops, most of my items are fragile! I've learned quite a bit about packing these fragile items in the past year! I'm going to talk more about packing safely in a blog to come soon!
First, of course, there's the excitement of the sale! The first thing I do, after the sale and payment, is to send feedback and a convo to the customer to thank them for their order and let them know when I will be shipping their item (usually it's that day, or at the latest..the next day!).
Then I have a letter I prepare to send with the package, with some of my business cards (you must check out www.moo.com if you haven't already!).
Okay--those are the first 2 steps...the next few steps will be added to my next blog!